Snapdocs experienced a minor incident on January 14, 2026 affecting Notary Connect and Closings, lasting 1h 27m. The incident has been resolved; the full update timeline is below.
Affected components
Notary ConnectClosings
Update timeline
- investigating Jan 14, 2026, 09:04 PM UTC
We are currently experiencing intermittent service degradation on our website. Our team is actively working to resolve the issue and restore full functionality. We will provide updates as they become available.
- identified Jan 14, 2026, 09:56 PM UTC
We have identified an issue affecting submissions received via email, which may cause delays in closing creation. Closings submitted through API integrations are not impacted. Please contact [email protected] for any questions.
- resolved Jan 14, 2026, 10:31 PM UTC
This incident has been resolved.