Snap One incident

We have identified a problem with 3.0 Mobile Applications

Snap One experienced a notice incident on August 7, 2024 affecting Mobile App: Control4 OS 3.x iOS, lasting 8m. The incident has been resolved; the full update timeline is below.

Started: Aug 07, 2024, 03:06 PM UTC
Resolved: Aug 07, 2024, 03:15 PM UTC
Duration: 8m
Detected by Pingoru: Aug 07, 2024, 03:06 PM UTC

Affected components

Mobile App: Control4 OS 3.x iOS

Update timeline

identified Aug 07, 2024, 03:06 PM UTC

We are aware of the impacts on 3.0 Mobile Applications and are actively engaged in determining the cause. More details will follow. Thanks, Your Snap One Engineering team
resolved Aug 07, 2024, 03:15 PM UTC

As of 11:14 AM ET the situation was fully resolved. We will dive deeper into root causes and provide you with details on how we will improve our services. Thank you for your patience and understanding. Your Snap One Engineering team