Snap One experienced a minor incident on March 17, 2025 affecting Website: snapav.com, lasting 3h 11m. The incident has been resolved; the full update timeline is below.
Affected components
Website: snapav.com
Update timeline
- investigating Mar 17, 2025, 10:10 PM UTC
We are aware that some customers are having difficulty logging into snapav.com. However, those who are already logged in can use the website without issues. Our team is currently investigating this problem and will provide updates as more information becomes available.
- resolved Mar 18, 2025, 01:22 AM UTC
We have resolved the log in incident and are continuing to monitor snapav.com performance. We apologize for any inconvenience this may have caused you.