Snap One incident

We have identified a problem with text message 2FA on OvrC

Minor Resolved View vendor source →

Snap One experienced a minor incident on June 25, 2025 affecting Service: OvrC Login, lasting 5h 35m. The incident has been resolved; the full update timeline is below.

Started
Jun 25, 2025, 06:22 PM UTC
Resolved
Jun 25, 2025, 11:57 PM UTC
Duration
5h 35m
Detected by Pingoru
Jun 25, 2025, 06:22 PM UTC

Affected components

Service: OvrC Login

Update timeline

  1. identified Jun 25, 2025, 06:22 PM UTC

    We are aware of the impacts on text message 2FA for OvrC and are actively engaged in determining the cause. More details will follow. Thanks, Your Snap One Engineering team

  2. resolved Jun 25, 2025, 11:57 PM UTC

    As of 7:50 PM ET, we consider the issue resolved. We will investigate the problem with our partner that led to this issue and continue to work to improve our services. Thank you for your patience and understanding. Your Snap One Engineering team