SMS-Magic experienced a minor incident on September 28, 2026 affecting Message Delivery Service, lasting 5d 13h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 28, 2026, 04:43 PM UTC
We are currently investigating an incident impacting Short Code SMS delivery to Verizon subscribers in the United States. Customers may experience intermittent delays with outbound (MT) SMS messages sent to Verizon subscribers via Short Code Route 1. Impact: Region: United States Carrier: Verizon Messaging Type: Short Code SMS Traffic: Outbound (MT) Impact: Intermittent message delivery latency Our team is actively monitoring the situation and investigating the issue. We will provide further updates as we learn more. We apologize for any inconvenience and appreciate your patience and understanding.
- resolved Oct 04, 2026, 05:43 AM UTC
Monitoring has concluded, and we have confirmed that the previously impacted US Short Code SMS services on Verizon Route 1 have been restored to normal operating levels. The issue is resolved at this time. We will continue to monitor the service for stability.