SMS-Magic incident

Carrier Partner Incident - Verizon Short Code (Route 1) SMS Latency

Minor Resolved View vendor source →

SMS-Magic experienced a minor incident on April 29, 2026 affecting Message Delivery Service, lasting 1h 18m. The incident has been resolved; the full update timeline is below.

Started
Apr 29, 2026, 06:56 PM UTC
Resolved
Apr 29, 2026, 08:15 PM UTC
Duration
1h 18m
Detected by Pingoru
Apr 29, 2026, 06:56 PM UTC

Affected components

Message Delivery Service

Update timeline

  1. investigating Apr 29, 2026, 06:56 PM UTC

    Start Time : Apr 29, 2026 - 11:51 PDT There is a carrier-partner incident currently impacting short code (route 1) SMS services. Customers may experience intermittent latency impacting inbound (MO) and outbound (MT) SMS via short code (route 1) with Verizon. The cause of this issue is under investigation at this time.

  2. resolved Apr 29, 2026, 08:15 PM UTC

    Monitoring for the issue impacting short code (route 1) SMS services has concluded and confirmed that previously impacted services have been restored to pre-incident health. The issue is resolved at this time. End Time : Apr 29, 13:12 PDT