SMS-Magic incident

Carrier Partner Incident - Short Code (Route 1) SMS Latency

Major Resolved View vendor source →
Started
Apr 28, 2026, 09:28 PM UTC
Resolved
Apr 29, 2026, 12:36 PM UTC
Duration
15h 8m
Detected by Pingoru
Apr 28, 2026, 09:28 PM UTC

Affected components

Message Delivery Service

Update timeline

  1. investigating Apr 28, 2026, 09:28 PM UTC

    Start Time : Apr 28, 2026 - 14:13 PDT There is a carrier-partner incident currently impacting short code (route 1) SMS services. Customers may experience intermittent latency impacting inbound (MO) SMS via short code (route 1). The cause of this issue is under investigation at this time.

  2. resolved Apr 29, 2026, 12:36 PM UTC

    Monitoring for the issue impacting short code (route 1) SMS services has concluded and confirmed that previously impacted services have been restored to pre-incident health. The issue is resolved at this time. End Time : Apr 28, 19:58 PDT

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