SMS-Magic incident

Carrier Partner Incident - 10DLC - SMS Latency

Minor Resolved View vendor source →

SMS-Magic experienced a minor incident on September 10, 2026 affecting Message Delivery Service, lasting 15h 49m. The incident has been resolved; the full update timeline is below.

Started
Sep 10, 2026, 08:54 PM UTC
Resolved
Sep 11, 2026, 12:43 PM UTC
Duration
15h 49m
Detected by Pingoru
Sep 10, 2026, 08:54 PM UTC

Affected components

Message Delivery Service

Update timeline

  1. investigating Sep 10, 2026, 08:54 PM UTC

    There is a carrier-partner incident currently impacting 10DLC SMS services. Customers may experience intermittent latency impacting inbound, outbound SMS and delivery receipts via 10DLC . The cause of this issue is under investigation at this time. Start Time : Sep 10, 2026 - 13:46 PDT

  2. resolved Sep 11, 2026, 12:43 PM UTC

    The issue impacting 10 DLC SMS services has concluded and confirmed that previously impacted services have been restored to pre-incident health. The issue is resolved at this time. End Time : Sep 10, 17:05 PDT