Partial Disruption in Incoming Messages (UK)

Update timeline

1. investigating Apr 28, 2026, 10:17 AM UTC

   We are currently observing a partial disruption impacting incoming message delivery for a subset of UK virtual numbers. Our team has identified delays in receiving inbound messages on a few numbers. This issue is not affecting all traffic and is limited to specific routes. Impact: Delayed or intermittent receipt of incoming messages Limited to a subset of UK numbers Action Taken: Our engineering and carrier teams are actively investigating the issue and working towards a resolution on priority. Next Update: We will share the next update within the next few hours or as soon as we have further clarity. We sincerely apologize for the inconvenience and appreciate your patience.

2. resolved Apr 29, 2026, 01:24 PM UTC

   This incident is now resolved.