SMS-Magic incident

Mobile Carrier Incident - AT&T Short Code, Tollfree and 10DLC SMS services for US region

Minor Resolved View vendor source →

SMS-Magic experienced a minor incident on January 19, 2026 affecting Message Delivery Service, lasting 5h 40m. The incident has been resolved; the full update timeline is below.

Started
Jan 19, 2026, 01:23 PM UTC
Resolved
Jan 19, 2026, 07:04 PM UTC
Duration
5h 40m
Detected by Pingoru
Jan 19, 2026, 01:23 PM UTC

Affected components

Message Delivery Service

Update timeline

  1. investigating Jan 19, 2026, 01:23 PM UTC

    Start Tine : Jan 19, 2026 - 03:55 PST We have received a notification from our Provider regarding a carrier-side incident currently impacting short code, Tollfree and 10DLC SMS services for US region. Customers may experience intermittent delivery receipt impacting inbound (MO) and outbound (MT) SMS via short code, Tollfree and 10DLC with AT&T. The cause of this issue is under investigation at this time.

  2. resolved Jan 19, 2026, 07:04 PM UTC

    This incident has been resolved. End Time : Jan 19, 10:55 PST