SMS-Magic incident

Toll-Free SMS Latency

Minor Resolved View vendor source →

SMS-Magic experienced a minor incident on January 22, 2026 affecting Message Delivery Service, lasting 15h 27m. The incident has been resolved; the full update timeline is below.

Started
Jan 22, 2026, 09:29 PM UTC
Resolved
Jan 23, 2026, 12:56 PM UTC
Duration
15h 27m
Detected by Pingoru
Jan 22, 2026, 09:29 PM UTC

Affected components

Message Delivery Service

Update timeline

  1. investigating Jan 22, 2026, 09:29 PM UTC

    We have received a notification from our Provider regarding an incident currently impacting toll-free SMS services. Customers may experience latency impacting outbound (MT) SMS via toll-free numbers. The cause of this issue is under investigation at this time. Start Time : Jan 22, 2026 - 13:22 PST

  2. resolved Jan 23, 2026, 12:56 PM UTC

    This incident has been resolved End Time : Jan 22, 19:09 PST