SMS-Magic incident

10DLC SMS traffic sent to AT&T may experience increased latency.

Minor Resolved View vendor source →

SMS-Magic experienced a minor incident on January 22, 2026 affecting Message Delivery Service, lasting 17h 31m. The incident has been resolved; the full update timeline is below.

Started
Jan 22, 2026, 07:39 PM UTC
Resolved
Jan 23, 2026, 01:11 PM UTC
Duration
17h 31m
Detected by Pingoru
Jan 22, 2026, 07:39 PM UTC

Affected components

Message Delivery Service

Update timeline

  1. investigating Jan 22, 2026, 07:39 PM UTC

    Start Time : Jan 22, 19:00 UTC Our downstream messaging partner identified latency affecting MT 10DLC traffic destined for AT&T. The downstream partner is actively coordinating with the carrier to investigate and mitigate the issue. Additional updates will be provided as more information becomes available. Important: This degradation only impacts 10DLC traffic toward AT&T.

  2. resolved Jan 23, 2026, 01:11 PM UTC

    This incident has been resolved. End Time : Jan 22, 23:03 UTC