SMS-Magic incident

Mobile Carrier Incident - Small U.S. carriers Short Code (Route 1) SMS Latency

SMS-Magic experienced a minor incident on January 23, 2026 affecting Message Delivery Service, lasting 35m. The incident has been resolved; the full update timeline is below.

Started: Jan 23, 2026, 05:04 PM UTC
Resolved: Jan 23, 2026, 05:39 PM UTC
Duration: 35m
Detected by Pingoru: Jan 23, 2026, 05:04 PM UTC

Affected components

Message Delivery Service

Update timeline

investigating Jan 23, 2026, 05:04 PM UTC

Start Time : Jan 23, 2026 - 08:48 PST We have received a notification from our Provider regarding a carrier-side incident currently impacting short code (route 1) SMS services. Customers may experience intermittent latency impacting outbound (MT) SMS via short code (route 1)Small U.S. carriers. The cause of this issue is under investigation at this time.
resolved Jan 23, 2026, 05:39 PM UTC

This incident has been resolved. End Time : Jan 23, 09:25 PST