SMS-Magic experienced a minor incident on January 28, 2026 affecting Message Delivery Service, lasting 20m. The incident has been resolved; the full update timeline is below.
Affected components
Message Delivery Service
Update timeline
- investigating Jan 28, 2026, 07:50 PM UTC
Start Time : Jan 28, 2026 - 11:14 PST We have received a notification regarding a SMS Gateway provider incident currently impacting SMS services. Customers may experience latency impacting message delivery and Delivery Receipt (DLR) latency. The cause of this issue is under investigation at this time. The engineering team at the Provider end are working to restore the services and will keep us posted on the progress.
- resolved Jan 28, 2026, 08:11 PM UTC
This incident has been resolved. End Time : Jan 28, 12:05 PST