SMS-Magic incident

Mobile Carrier Incident - AT&T 10DLC SMS Latency

Minor Resolved View vendor source →

SMS-Magic experienced a minor incident on January 28, 2026 affecting Message Delivery Service, lasting 2h 45m. The incident has been resolved; the full update timeline is below.

Started
Jan 28, 2026, 06:45 PM UTC
Resolved
Jan 28, 2026, 09:31 PM UTC
Duration
2h 45m
Detected by Pingoru
Jan 28, 2026, 06:45 PM UTC

Affected components

Message Delivery Service

Update timeline

  1. investigating Jan 28, 2026, 06:45 PM UTC

    Start Time : Jan 28, 2026 - 10:08 PST We have received a notification from our Provider regarding a carrier-side incident currently impacting 10DLC services. Customers may experience latency via 10DLC impacting Outbound messages to end users on AT&T network. The cause of this issue is under investigation at this time.

  2. investigating Jan 28, 2026, 09:30 PM UTC

    This incident has been resolved. End Time : Jan 28, 13:28 PST

  3. resolved Jan 28, 2026, 09:31 PM UTC

    This incident has been resolved. End Time : Jan 28, 13:28 PST