SMS-Magic incident

Carrier Partner Incident - SMS Delivery Receipts Latency

Minor Resolved View vendor source →

SMS-Magic experienced a minor incident on February 4, 2026 affecting Message Delivery Service, lasting 6h 14m. The incident has been resolved; the full update timeline is below.

Started
Feb 04, 2026, 03:25 PM UTC
Resolved
Feb 04, 2026, 09:39 PM UTC
Duration
6h 14m
Detected by Pingoru
Feb 04, 2026, 03:25 PM UTC

Affected components

Message Delivery Service

Update timeline

  1. investigating Feb 04, 2026, 03:25 PM UTC

    Start Time : Feb 04, 2026 - 07:12 PST We have received a notification from our Provider regarding a carrier-partner incident currently impacting SMS delivery receipts services. Customers may experience latency impacting inbound (MO) and outbound (MT) SMS delivery receipts. The cause of this issue is under investigation at this time.

  2. resolved Feb 04, 2026, 09:39 PM UTC

    Monitoring for the issue impacting SMS delivery receipt services has concluded and confirmed that previously impacted services have been restored to pre-incident health. The issue is resolved at this time. End Time : Feb 4, 13:35 PST