SMS-Magic incident

Carrier Partner Incident - AT&T 10Dlc SMS Latency

SMS-Magic experienced a minor incident on February 25, 2026 affecting Message Delivery Service, lasting 16h 42m. The incident has been resolved; the full update timeline is below.

Started: Feb 25, 2026, 08:33 PM UTC
Resolved: Feb 26, 2026, 01:15 PM UTC
Duration: 16h 42m
Detected by Pingoru: Feb 25, 2026, 08:33 PM UTC

Affected components

Message Delivery Service

Update timeline

investigating Feb 25, 2026, 08:33 PM UTC

Start Time : Feb 25, 2026 - 12:23 PST We have received a notification regarding a carrier-partner incident currently impacting 10DLC SMS services. Customers may experience intermittent latency impacting outbound (MT) SMS via 10DLC with AT&T. The cause of this issue is under investigation at this time.
resolved Feb 26, 2026, 01:15 PM UTC

Monitoring for the issue impacting 10DLC SMS services has concluded and confirmed that previously impacted services have been restored to pre-incident health. The issue is resolved at this time. End Time : Feb 25, 16:47 PST