SMS-Magic incident

Intermittent Redirection Issues on Integration & Usecase Pages for EU Data Center

Minor Resolved View vendor source →

SMS-Magic experienced a minor incident on March 1, 2026 affecting SMS Magic Customer Portal, lasting 4h 24m. The incident has been resolved; the full update timeline is below.

Started
Mar 01, 2026, 08:59 AM UTC
Resolved
Mar 01, 2026, 01:24 PM UTC
Duration
4h 24m
Detected by Pingoru
Mar 01, 2026, 08:59 AM UTC

Affected components

SMS Magic Customer Portal

Update timeline

  1. identified Mar 01, 2026, 08:59 AM UTC

    Issue: The Integration and Use Case pages on the SMS-Magic and BeConversive portals are intermittently redirecting users to the Home page instead of loading the selected page. Impact: During this period customers may experience intermittent issues while accessing the Integration and Use Case pages and may be unable to add or modify existing integrations. Current Status: Our engineering team is actively investigating the issue. Duration of Degradation: Started At: 7:30 AM UTC

  2. resolved Mar 01, 2026, 01:24 PM UTC

    The intermittent redirection issue has been resolved, and all affected pages are now functioning normally. If you continue to notice any discrepancies, please reach out to [email protected]