Carrier Partner Incident - Verizon Wireless SMS Delay

Update timeline

1. investigating Mar 06, 2026, 02:20 PM UTC

   Start Time : Mar 06, 2026 - 02:00 PST There is a carrier-partner incident currently impacting short code and 10 DLC SMS services. Customers may experience intermittent Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts impacting inbound (MO) and outbound (MT) SMS via short code / 10 DLC with Verizon Wireless. The cause of this issue is under investigation at this time.

2. monitoring Mar 06, 2026, 03:42 PM UTC

   We can observe that performance is restored and will continue to monitor for any further disturbances. Mar 06, 2026 - 07:00 PST

3. resolved Mar 06, 2026, 04:23 PM UTC

   Monitoring for the issue impacting short code and 10 DLC SMS services has concluded and confirmed that previously impacted services have been restored to pre-incident health. The issue is resolved at this time. End Time : Mar 6, 07:59 PST