SMS-Magic incident

Vendor Incident - SMS Gateway Outage – US

Minor Resolved View vendor source →

SMS-Magic experienced a minor incident on March 31, 2026 affecting Message Delivery Service, lasting 37m. The incident has been resolved; the full update timeline is below.

Started
Mar 31, 2026, 04:14 PM UTC
Resolved
Mar 31, 2026, 04:51 PM UTC
Duration
37m
Detected by Pingoru
Mar 31, 2026, 04:14 PM UTC

Affected components

Message Delivery Service

Update timeline

  1. investigating Mar 31, 2026, 04:14 PM UTC

    Start Time : 08:33 PDT There is a SMS Gateway provider incident currently impacting SMS services. Customers may experience latency impacting SMS outgoing(MT) ,incoming(MO) & Delivery Receipts. The cause of this issue is under investigation at this time. We are working with our gateway provider to restore the services and will keep you posted on the progress.

  2. resolved Mar 31, 2026, 04:51 PM UTC

    The issue impacting SMS services has concluded and confirmed that previously impacted services have been restored to pre-incident health. The issue is resolved at this time. End Time : 09:29 PDT