Affected components
Message Delivery Service
Update timeline
- investigating Mar 31, 2026, 04:14 PM UTC
Start Time : 08:33 PDT There is a SMS Gateway provider incident currently impacting SMS services. Customers may experience latency impacting SMS outgoing(MT) ,incoming(MO) & Delivery Receipts. The cause of this issue is under investigation at this time. We are working with our gateway provider to restore the services and will keep you posted on the progress.
- resolved Mar 31, 2026, 04:51 PM UTC
The issue impacting SMS services has concluded and confirmed that previously impacted services have been restored to pre-incident health. The issue is resolved at this time. End Time : 09:29 PDT
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