SMS-Magic incident

There is a carrier-partner incident currently impacting 10DLC SMS services

Minor Resolved View vendor source →
Started
Apr 13, 2026, 08:32 PM UTC
Resolved
Apr 14, 2026, 12:50 PM UTC
Duration
16h 18m
Detected by Pingoru
Apr 13, 2026, 08:32 PM UTC

Affected components

Message Delivery Service

Update timeline

  1. investigating Apr 13, 2026, 08:32 PM UTC

    Start Time : Apr 13, 2026 - 13:29 PDT Customers may experience minor latency impacting outbound (MT) SMS via 10DLC with AT&T. The cause of this issue is under investigation at this time.

  2. resolved Apr 14, 2026, 12:50 PM UTC

    Resolved - Monitoring for the issue impacting 10DLC SMS services has concluded and confirmed that previously impacted services have been restored to pre-incident health. The issue is resolved at this time. End Time : Apr 13, 14:50 PDT

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