SMS-Magic incident

Intermittent delays for some outbound messages

SMS-Magic experienced a minor incident on September 3, 2026 affecting Message Delivery Service, lasting 5d 3h. The incident has been resolved; the full update timeline is below.

Started: Sep 03, 2026, 01:35 PM UTC
Resolved: Sep 08, 2026, 05:05 PM UTC
Duration: 5d 3h
Detected by Pingoru: Sep 03, 2026, 01:35 PM UTC

Affected components

Message Delivery Service

Update timeline

investigating Sep 03, 2026, 01:35 PM UTC

We have received a notification from our Provider regarding Intermittent delay observed in Oubound messages for both SMS and MMS services. The issue is under investigation and we will provide another update as soon as more information becomes available.
monitoring Sep 03, 2026, 02:04 PM UTC

A fix has been applied and significant improvement in delivery delays is observed for outbound messages. We are monitoring to confirm the issue is fully resolved.
resolved Sep 08, 2026, 05:05 PM UTC

The Intermittent delays for some outbound messages has been resolved.