SMS-Magic incident

Carrier Partner Incident - AT&T 10DLC SMS Latency

Minor Resolved View vendor source →

SMS-Magic experienced a minor incident on April 17, 2026 affecting Message Delivery Service, lasting 13h 10m. The incident has been resolved; the full update timeline is below.

Started
Apr 17, 2026, 07:26 PM UTC
Resolved
Apr 18, 2026, 08:36 AM UTC
Duration
13h 10m
Detected by Pingoru
Apr 17, 2026, 07:26 PM UTC

Affected components

Message Delivery Service

Update timeline

  1. investigating Apr 17, 2026, 07:26 PM UTC

    Start Time : Apr 17, 2026 - 12:16 PDT There is a carrier-partner incident currently impacting 10DLC SMS services. Customers may experience intermittent latency impacting outbound (MT) SMS via 10DLC with AT&T. The cause of this issue is under investigation at this time.

  2. resolved Apr 18, 2026, 08:36 AM UTC

    Monitoring for the issue impacting 10DLC SMS services has concluded and confirmed that previously impacted services have been restored to pre-incident health. The issue is resolved at this time. End Time : Apr 17, 15:54 PDT