SMS-Magic incident
Carrier Partner Incident - AT&T 10DLC SMS Latency
SMS-Magic experienced a minor incident on April 17, 2026 affecting Message Delivery Service, lasting 13h 10m. The incident has been resolved; the full update timeline is below.
Affected components
Message Delivery Service
Update timeline
- investigating Apr 17, 2026, 07:26 PM UTC
Start Time : Apr 17, 2026 - 12:16 PDT There is a carrier-partner incident currently impacting 10DLC SMS services. Customers may experience intermittent latency impacting outbound (MT) SMS via 10DLC with AT&T. The cause of this issue is under investigation at this time.
- resolved Apr 18, 2026, 08:36 AM UTC
Monitoring for the issue impacting 10DLC SMS services has concluded and confirmed that previously impacted services have been restored to pre-incident health. The issue is resolved at this time. End Time : Apr 17, 15:54 PDT