SMS-Magic experienced a minor incident on June 16, 2026 affecting Message Delivery Service, lasting 2h 47m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 16, 2026, 05:26 PM UTC
We are currently observing elevated error rates impacting the delivery of WhatsApp media messages. Customers may experience failures when sending messages containing media attachments. Our team is actively investigating the issue and working with the relevant partners to identify the root cause and restore normal service as quickly as possible. We will provide further updates as soon as additional information becomes available.
- monitoring Jun 16, 2026, 06:32 PM UTC
The issue affecting WhatsApp media message delivery has shown improvement. We will keep monitoring for 2 hours.
- resolved Jun 16, 2026, 08:13 PM UTC
The issue affecting WhatsApp media message delivery has been resolved, and it is operating normally at this time.