SMS-Magic incident

Whatsapp Media Message Delivery Errors

SMS-Magic is currently experiencing a minor incident affecting Message Delivery Service, which began 2h ago. The vendor's full update timeline is below.

Started
Jun 16, 2026, 05:26 PM UTC
Resolved
Ongoing
Duration
● 1h 57m
Detected by Pingoru
Jun 16, 2026, 05:26 PM UTC

Affected components

Message Delivery Service

Update timeline

  1. investigating Jun 16, 2026, 05:26 PM UTC

    We are currently observing elevated error rates impacting the delivery of WhatsApp media messages. Customers may experience failures when sending messages containing media attachments. Our team is actively investigating the issue and working with the relevant partners to identify the root cause and restore normal service as quickly as possible. We will provide further updates as soon as additional information becomes available.

  2. monitoring Jun 16, 2026, 06:32 PM UTC

    The issue affecting WhatsApp media message delivery has shown improvement. We will keep monitoring for 2 hours.