SMS-Magic incident

United Kingdom SMS - Missing Delivery Reports for a subset of UK LVNs

SMS-Magic is currently experiencing a minor incident affecting Message Delivery Service, which began 4h ago. The vendor's full update timeline is below.

Started
Jun 09, 2026, 08:39 AM UTC
Resolved
Ongoing
Duration
● 3h 34m
Detected by Pingoru
Jun 09, 2026, 08:39 AM UTC

Affected components

Message Delivery Service

Update timeline

  1. investigating Jun 09, 2026, 08:39 AM UTC

    We are currently investigating an upstream network issue affecting SMS delivery reports within the United Kingdom. What is happening: Delivery status reports (DLRs) are missing or delayed for a subset of UK Long Virtual Numbers (LVNs) across multiple UK mobile networks. Customer Impact: Please note that actual text message delivery is functioning, but the status updates returning to your platform may currently be missing or inaccurate. Next Steps: We are actively collaborating with our carrier partners to isolate and resolve the issue. We will provide a follow-up update as soon as more information or a timeline for resolution becomes available.