SMS-Magic incident
United Kingdom SMS - Missing Delivery Reports for a subset of UK LVNs
SMS-Magic experienced a minor incident on June 9, 2026 affecting Message Delivery Service, lasting 4h 21m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 09, 2026, 08:39 AM UTC
We are currently investigating an upstream network issue affecting SMS delivery reports within the United Kingdom. What is happening: Delivery status reports (DLRs) are missing or delayed for a subset of UK Long Virtual Numbers (LVNs) across multiple UK mobile networks. Customer Impact: Please note that actual text message delivery is functioning, but the status updates returning to your platform may currently be missing or inaccurate. Next Steps: We are actively collaborating with our carrier partners to isolate and resolve the issue. We will provide a follow-up update as soon as more information or a timeline for resolution becomes available.
- resolved Jun 09, 2026, 01:00 PM UTC
A fix has been implemented, and we are monitoring the results.