SMS-Magic incident

Carrier Partner Incident - Short Code (Route 1) SMS Degradation

Major Ongoing View vendor source →

SMS-Magic is currently experiencing a major incident affecting Message Delivery Service, which began 2h ago. The vendor's full update timeline is below.

Started
Jun 02, 2026, 08:51 PM UTC
Resolved
Ongoing
Duration
● 1h 37m
Detected by Pingoru
Jun 02, 2026, 08:51 PM UTC

Affected components

Message Delivery Service

Update timeline

  1. investigating Jun 02, 2026, 08:51 PM UTC

    Start Time : Jun 02, 2026 - 12:54 PDT There is a carrier-partner incident currently impacting short code (route 1) SMS services. Customers may experience intermittent degradation impacting inbound (MO) and outbound (MT) SMS via short code (route 1).

  2. identified Jun 02, 2026, 09:01 PM UTC

    Customers may experience widespread degradation impacting inbound (MO) and outbound (MT) SMS via short code (route 1). Our Provider team is currently working with the upstream carrier to restore the services.

  3. monitoring Jun 02, 2026, 09:10 PM UTC

    A fix has been implemented by upstream carrier partner teams for the issue impacting short code (route 1) SMS services.