SMS-Magic incident

Carrier Partner Incident - Small U.S. carriers Short Code (Route 1) SMS Latency

SMS-Magic experienced a minor incident on May 29, 2026 affecting Message Delivery Service, lasting 30m. The incident has been resolved; the full update timeline is below.

Started: May 29, 2026, 07:10 PM UTC
Resolved: May 29, 2026, 07:41 PM UTC
Duration: 30m
Detected by Pingoru: May 29, 2026, 07:10 PM UTC

Affected components

Message Delivery Service

Update timeline

investigating May 29, 2026, 07:10 PM UTC

Start Time : May 29, 2026 - 11:59 PDT There is a carrier-partner incident currently impacting short code (route 1) SMS services. Customers may experience intermittent latency impacting outbound (MT) SMS via short code (route 1) Small U.S. carriers. The cause of this issue is under investigation at this time.
resolved May 29, 2026, 07:41 PM UTC

End Time : May 29, 12:29 PDT Monitoring for the issue impacting short code (route 1) SMS services has concluded and confirmed that previously impacted services have been restored to pre-incident health. The issue is resolved at this time.