SMS-Magic incident

Carrier Partner Incident - Verizon Short Code (Route 1) SMS Latency

SMS-Magic experienced a minor incident on May 28, 2026 affecting Message Delivery Service, lasting 23h 31m. The incident has been resolved; the full update timeline is below.

Started: May 28, 2026, 01:09 PM UTC
Resolved: May 29, 2026, 12:40 PM UTC
Duration: 23h 31m
Detected by Pingoru: May 28, 2026, 01:09 PM UTC

Affected components

Message Delivery Service

Update timeline

investigating May 28, 2026, 01:09 PM UTC

Start Time : May 28, 2026 - 05:46 PDT There is a carrier-partner incident currently impacting short code (route 1) SMS services. Customers may experience intermittent latency impacting outbound (MT) SMS via short code (route 1) with Verizon. The cause of this issue is under investigation at this time.
resolved May 29, 2026, 12:40 PM UTC

Incident resolved Monitoring for the issue impacting short code (route 1) SMS services has concluded and confirmed that previously impacted services have been restored to pre-incident health. End Time : May 28, 21:19 PDT