SMS-Magic incident

Carrier Partner Incident - Small U.S. carriers Short Code (Route 1) SMS Latency

SMS-Magic experienced a minor incident on May 22, 2026 affecting Message Delivery Service, lasting 1h 41m. The incident has been resolved; the full update timeline is below.

Started: May 22, 2026, 07:19 PM UTC
Resolved: May 22, 2026, 09:00 PM UTC
Duration: 1h 41m
Detected by Pingoru: May 22, 2026, 07:19 PM UTC

Affected components

Message Delivery Service

Update timeline

investigating May 22, 2026, 07:19 PM UTC

Start Time : May 22, 2026 - 12:13 PDT There is a carrier-partner incident currently impacting short code (route 1) SMS services. Customers may experience intermittent latency impacting outbound (MT) SMS via short code (route 1)Small U.S. carriers. The cause of this issue is under investigation at this time.
resolved May 22, 2026, 09:00 PM UTC

Monitoring for the issue impacting short code SMS services has concluded and confirmed that previously impacted services have been restored to pre-incident health. The issue is resolved at this time. End Time : May 22, 13:58 PDT