SMS-Magic incident

Carrier Partner Incident - T-Mobile Toll-Free SMS Delivery Delays

Minor Resolved View vendor source →

SMS-Magic experienced a minor incident on May 20, 2026 affecting Message Delivery Service, lasting 17h 7m. The incident has been resolved; the full update timeline is below.

Started
May 20, 2026, 07:37 PM UTC
Resolved
May 21, 2026, 12:45 PM UTC
Duration
17h 7m
Detected by Pingoru
May 20, 2026, 07:37 PM UTC

Affected components

Message Delivery Service

Update timeline

  1. investigating May 20, 2026, 07:37 PM UTC

    Start Time : May 20, 2026 - 12:08 PDT There is a carrier-partner incident currently impacting toll-free SMS services. Customers may experience minor delivery delays impacting SMS via toll-free with T-Mobile. The cause of this issue is under investigation at this time.

  2. resolved May 21, 2026, 12:45 PM UTC

    Monitoring for the issue impacting SMS services has concluded and confirmed that previously impacted services have been restored to pre-incident health. The issue is resolved at this time. End Time: May 20, 18:37 PDT