SMS-Magic experienced a minor incident on May 20, 2026 affecting Message Delivery Service, lasting 17h. The incident has been resolved; the full update timeline is below.
Affected components
Message Delivery Service
Update timeline
- investigating May 20, 2026, 07:39 PM UTC
Start Time : May 20, 2026 - 12:25 PDT There is a carrier-partner incident currently impacting 10DLC MMS services. Customers may experience intermittent latency impacting MMS via 10DLC . The cause of this issue is under investigation at this time.
- resolved May 21, 2026, 12:40 PM UTC
Monitoring for the issue impacting 10DLC MMS services has concluded and confirmed that previously impacted services have been restored to pre-incident health. The issue is resolved at this time. End Time : May 21, 04:57 PDT