SMS-Magic incident

USA MMS - degradation affecting 10DLC MMS messages to multiple networks

Minor Resolved View vendor source →

SMS-Magic experienced a minor incident on May 12, 2026 affecting Message Delivery Service, lasting 1h 59m. The incident has been resolved; the full update timeline is below.

Started
May 12, 2026, 06:36 PM UTC
Resolved
May 12, 2026, 08:36 PM UTC
Duration
1h 59m
Detected by Pingoru
May 12, 2026, 06:36 PM UTC

Affected components

Message Delivery Service

Update timeline

  1. investigating May 12, 2026, 06:36 PM UTC

    Start Time : May 12, 2026 - 18:24 UTC We have been notified by our Provider about an issue impacting MMS messages sent from 10DLC numbers to US networks. You might experience missing or delayed MTs, MOs, or delivery receipts. The issue is currently under investigation and we will share an update as soon as more information becomes available.

  2. monitoring May 12, 2026, 07:09 PM UTC

    A fix has been implemented and we are monitoring the results. May 12, 2026 - 19:00 UTC

  3. resolved May 12, 2026, 08:36 PM UTC

    This incident has been resolved. End Time : May 12, 2026 - 19:54 UTC