SMS-Magic incident

Issues Creating New Links - Link Shortening Functionality

SMS-Magic is currently experiencing a minor incident affecting URL Shortening & Tracking and URL Shortening & Tracking and 1 more component, which began 1h ago. The vendor's full update timeline is below.

Started
May 12, 2026, 06:02 PM UTC
Resolved
Ongoing
Duration
● 1h 20m
Detected by Pingoru
May 12, 2026, 06:02 PM UTC

Affected components

URL Shortening & TrackingURL Shortening & TrackingURL Shortening & Tracking

Update timeline

  1. investigating May 12, 2026, 06:02 PM UTC

    Start Time : May 12, 2026 - 17:45 UTC We have received a notification from our Provider regarding a partial service disruption affecting our link shortening capabilities. Some customers may receive "permission denied" or "You don't have the permissions to create this link" responses when creating links via the API, and bulk creation requests may complete with fewer links than requested. The cause of this issue is under investigation at this time.