SMS-Magic incident

United Kingdom SMS - Delivery Failure on Incoming Messages

Minor Resolved View vendor source →

SMS-Magic experienced a minor incident on May 11, 2026 affecting Incoming messages and Incoming messages, lasting 2d 22h. The incident has been resolved; the full update timeline is below.

Started
May 11, 2026, 03:12 PM UTC
Resolved
May 14, 2026, 01:50 PM UTC
Duration
2d 22h
Detected by Pingoru
May 11, 2026, 03:12 PM UTC

Affected components

Incoming messagesIncoming messages

Update timeline

  1. investigating May 11, 2026, 03:12 PM UTC

    We are currently investigating an issue impacting the delivery of incoming messages in Europe and Asia Pacific. Customers may experience failures or delays in receiving inbound messages during this time. Our technical team is actively working with the relevant providers to identify the root cause and restore normal message flow as quickly as possible.

  2. resolved May 14, 2026, 01:50 PM UTC

    Monitoring for the issue impacting SMS services is concluded and confirmed that previously impacted services have been restored to pre-incident health. The issue is resolved at this time.