SMS-Magic incident

Delayed delivery of 10DLC SMS messages to AT&T destinations

SMS-Magic is currently experiencing a major incident affecting Message Delivery Service, which began 4h ago. The vendor's full update timeline is below.

Started
Oct 06, 2026, 05:49 PM UTC
Resolved
Ongoing
Duration
● 4h 6m
Detected by Pingoru
Oct 06, 2026, 05:49 PM UTC

Affected components

Message Delivery Service

Update timeline

  1. investigating Oct 06, 2026, 05:49 PM UTC

    We are investigating delays in the delivery of SMS messages sent over 10DLC long code numbers to AT&T subscribers, beginning October 6 at approximately 15:00 UTC. Messages are being accepted successfully but may be delivered to AT&T handsets later than expected. Messages sent to subscribers on other carriers are not affected. Our team is working with our downstream partner and AT&T to identify the cause and restore normal message processing. We will provide further updates as more information becomes available.