Smarty incident

Intermittent 503 Errors for US Street [Address] API

Notice Resolved View vendor source →
Started
Mar 06, 2026, 05:59 PM UTC
Resolved
Mar 10, 2026, 03:58 PM UTC
Duration
3d 21h
Detected by Pingoru
Mar 06, 2026, 05:59 PM UTC

Affected components

US East 1US West 1US Central 1US South 1

Update timeline

  1. investigating Mar 06, 2026, 05:59 PM UTC

    We are currently investigating an increase in 503 Service Unavailable errors. We will provide an update as soon as more information is available.

  2. monitoring Mar 06, 2026, 09:16 PM UTC

    The issue has been identified and we are currently monitoring overall system health.

  3. resolved Mar 10, 2026, 03:58 PM UTC

    The issue has been resolved. A small number of nodes experienced large memory consumption which resulted in a few 503 errors being returned. This has been resolved and measures have been put in place to mitigate this in the future. Additional alerts and monitors have also been put in place.

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