SmartTech experienced a major incident on October 23, 2025 affecting SMART Mirror, lasting 52m. The incident has been resolved; the full update timeline is below.
Affected components
SMART Mirror
Update timeline
- investigating Oct 23, 2025, 06:09 PM UTC
We are currently experiencing an issue with some SMART Mirror devices. We are investigating the issue and will keep you updated on progress.
- resolved Oct 23, 2025, 07:01 PM UTC
The issue has been resolved. Thank you for your patience. Users may have to start the Mirror app on their panel to restore functionality.