SmartTech experienced a major incident on October 29, 2025 affecting SMART Mirror, lasting 6h 48m. The incident has been resolved; the full update timeline is below.
Affected components
SMART Mirror
Update timeline
- investigating Oct 29, 2025, 04:28 PM UTC
We are currently experiencing an issue with some SMART Mirror devices creating 6 digit meeting ID's with sessions reverting back to 10 Digit ID's. We are actively working on the issue and will keep you updated on progress.
- investigating Oct 29, 2025, 11:14 PM UTC
We are continuing to investigate this issue.
- resolved Oct 29, 2025, 11:16 PM UTC
This incident has been resolved.