SmartTech incident

Standards and strands not working for AI generated quizzes

Minor Resolved View vendor source →

SmartTech experienced a minor incident on November 24, 2025 affecting AI Assist, lasting 42m. The incident has been resolved; the full update timeline is below.

Started
Nov 24, 2025, 04:04 PM UTC
Resolved
Nov 24, 2025, 04:47 PM UTC
Duration
42m
Detected by Pingoru
Nov 24, 2025, 04:04 PM UTC

Affected components

AI Assist

Update timeline

  1. investigating Nov 24, 2025, 04:04 PM UTC

    We are currently investigating an issue that is preventing users to select the standards and strands when creating quizzes using the AI assistant. Quizzes can still be generated but without the personalization that the standards and strands would provide. We will update the incident as soon as we have updates

  2. resolved Nov 24, 2025, 04:47 PM UTC

    The incident has been resolved and the service is working as expected. We will continue monitoring the service to ensure that the issue is not reproducing again