SmartBear incident

Bitbar Testing Cloud: Tunnel service in the EU region

Minor Resolved View vendor source →

SmartBear experienced a minor incident on July 8, 2026 affecting Appium Broker EU and Desktop Hub EU, lasting 6h 14m. The incident has been resolved; the full update timeline is below.

Started
Jul 08, 2026, 07:42 AM UTC
Resolved
Jul 08, 2026, 01:57 PM UTC
Duration
6h 14m
Detected by Pingoru
Jul 08, 2026, 07:42 AM UTC

Affected components

Appium Broker EUDesktop Hub EU

Update timeline

  1. investigating Jul 08, 2026, 07:42 AM UTC

    The tunnel service in the EU region is experiencing issues. The team is investigating.

  2. monitoring Jul 08, 2026, 10:20 AM UTC

    A fix has been implemented and we are monitoring the results.