SmartBear incident

Zephyr Cloud: Issue accessing the Test Cycle edit view

Major Resolved View vendor source →

SmartBear experienced a major incident on July 7, 2026 affecting Zephyr Cloud (US) and Zephyr Cloud (EU), lasting 5h 18m. The incident has been resolved; the full update timeline is below.

Started
Jul 07, 2026, 09:00 AM UTC
Resolved
Jul 07, 2026, 02:19 PM UTC
Duration
5h 18m
Detected by Pingoru
Jul 07, 2026, 09:00 AM UTC

Affected components

Zephyr Cloud (US)Zephyr Cloud (EU)

Update timeline

  1. identified Jul 07, 2026, 02:07 PM UTC

    We identified an issue when trying to open the Test Cycle edit view.