SmartBear incident

QMetry: QMetry Outage - US Instance

Critical Resolved View vendor source →

SmartBear experienced a critical incident on May 20, 2026 affecting QTM APP US, lasting 1h 35m. The incident has been resolved; the full update timeline is below.

Started
May 20, 2026, 04:56 PM UTC
Resolved
May 20, 2026, 06:32 PM UTC
Duration
1h 35m
Detected by Pingoru
May 20, 2026, 04:56 PM UTC

Affected components

QTM APP US

Update timeline

  1. investigating May 20, 2026, 04:56 PM UTC

    The US QMetry instance is experiencing a system disruption, and we are investigating the issue.

  2. monitoring May 20, 2026, 05:19 PM UTC

    US QMetry is accessible again, we will continue to monitor.