SmartBear incident
AlertSite: Sydney Equinix Monitoring Location Decommissioning
Ongoing since 08:28 AM UTC, affecting Sydney, Australia - Equinix.
As part of our ongoing efforts to optimize our monitoring infrastructure and focus on the regions most important to our customers, we will be decommissioning the Sydney Equinix monitoring location effective November 19, 2026. All monitors currently configured to use the Sydney Equinix location will be automatically migrated to the Sydney monitoring location. No action is required from customers. We appreciate your understanding and continued support. If you have any questions or need assistance, please contact Customer Care through AlertSite Support: https://support.smartbear.com/message/?prod=Alertsite. Impact: No service interruption is expected, and monitor configurations will be updated automatically.
Affected components
Update timeline
- investigating Nov 12, 2026, 08:28 AM UTC
As part of our ongoing efforts to optimize our monitoring infrastructure and focus on the regions most important to our customers, we will be decommissioning the Sydney Equinix monitoring location effective November 19, 2026. All monitors currently configured to use the Sydney Equinix location will be automatically migrated to the Sydney monitoring location. No action is required from customers. We appreciate your understanding and continued support. If you have any questions or need assistance, please contact Customer Care through AlertSite Support: https://support.smartbear.com/message/?prod=Alertsite. Impact: No service interruption is expected, and monitor configurations will be updated automatically.
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