Is Smart lock down?
Last checked 4m agoNo incidents right now.
Smart lock is operational right now. Last checked 4m ago; the most recent incident resolved 53d ago.
Real-time Smart lock status, recent outages, and incident history — pulled directly from Smart lock's official status page at https://status.tedee.com every 5 minutes. Pingoru tracks 17 Smart lock services and has captured 1 incident in the last 90 days (99.74% uptime). Get email, Slack, Discord, or webhook alerts the moment Smart lock reports a new incident — free for 5 monitors, no credit card.
Recent outages & incidents
Past 90 days- APIRemote Control Service
Timeline · 5 updates
- investigating · Apr 21, 2026, 08:11 PM UTC
Currently, users may encounter issues with remote operations (via the bridge). While the lock will continue to lock/unlock as usual, users might receive an error stating 'lock is not responding' and observe an incorrect lock status in the app. WORKAROUND: (1) Use "Bluetooth only" for local locking, unlocking and checking the status: "Bluetooth only" mode has been automatically activated. While trying to perform remote operations navigate to the Main menu and check this option off. (2) Avoid logging out from the app. We are actively investigating the issue and are committed to resolving it promptly. We apologize for any inconvenience this may cause.
- investigating · Apr 21, 2026, 09:23 PM UTC
We are continuing to investigate this issue.
- identified · Apr 22, 2026, 03:44 AM UTC
The issue has been identified and the remote services over the bridges are coming back.
- monitoring · Apr 22, 2026, 04:23 AM UTC
We are monitoring the system status. All remote services are up and running.
- resolved · Apr 22, 2026, 06:48 AM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- Started Apr 21, 2026, 08:11 PM UTC · Resolved Apr 22, 2026, 06:48 AM UTC · 10h 36m