SlimPay incident

[RESOLVED] [Incident] File Injection Latency

Notice Resolved View vendor source →
Started
Feb 04, 2026, 05:12 PM UTC
Resolved
Feb 04, 2026, 05:12 PM UTC
Duration
Detected by Pingoru
Feb 04, 2026, 05:12 PM UTC

Affected components

Remittance files

Update timeline

  1. resolved Feb 04, 2026, 05:12 PM UTC

    Un ralentissement dans l'injection des fichiers a été constaté ce jour entre 07h00 et 17h00 (CET). Bien que certains délais de traitement aient atteint plusieurs heures, nous confirmons qu'aucun impact sur les cut-offs n'est à déplorer. La situation est revenue à la normale et il n’y a aucun impact à prévoir sur l’exécution des flux. Nos équipes techniques restent mobilisées pour surveiller la stabilité du système. Nous vous présentons nos excuses pour la gêne occasionnée et restons à votre entière disposition pour tout complément d'information. —--—--—--—--—--—--—--—--—--—--—--—--—--—--—--—--—--—--—--—--—--—--—--—--—--—--—--—--—-- A slowdown in file injections was observed today between 07:00 and 17:00 (CET). While some processing times reached several hours, we can confirm that no impact on cut-off times occurred. The situation has now returned to normal, and no further impact on flow execution is anticipated. Our technical teams remain fully engaged in monitoring system stability. We apologize for any inconvenience caused and remain at your entire disposal should you require any further information.

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