Skyvera incident

Issue affecting pricing Sync

Resolved after 1 hour 1 minute, affecting Catalog & Pricing Service, on February 10, 2025.

resolved Feb 10, 2025, 11:31 AM UTC

Our Development Team has resolved the pricing sync issue in both Sandbox and Production environments. The fix has been verified, and we are no longer able to reproduce the issue.

Started
Feb 10, 2025, 10:29 AM UTC
Resolved
Feb 10, 2025, 11:31 AM UTC
Duration
1h 1m
Detected by Pingoru
Feb 10, 2025, 10:29 AM UTC

Affected components

Catalog & Pricing Service

Update timeline

  1. investigating Feb 10, 2025, 10:29 AM UTC

    We have identified an issue affecting pricing sync in Sandbox and production environments. Our Development is working on issue resolution. For latest updates, we recommend subscribing to our product status page: https://skyvera.statuspage.io/

  2. resolved Feb 10, 2025, 11:31 AM UTC

    Our Development Team has resolved the pricing sync issue in both Sandbox and Production environments. The fix has been verified, and we are no longer able to reproduce the issue.

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