Skribble incident

DE Only: Issues with DNS resolving swisscom.com

Minor

Resolved after 1 hour 20 minutes, affecting External (Third Party) Services (Swisscom Trust Services) and skribble.de Services (Skribble API DE) and 1 more, on September 24, 2026.

resolved Sep 24, 2026, 02:50 PM UTC

The issue has been resolved. We temporarily switched to alternative DNS servers to restore normal service. We will continue to monitor the situation.

Started: Sep 24, 2026, 01:30 PM UTC
Resolved: Sep 24, 2026, 02:50 PM UTC
Duration: 1h 20m
Detected by Pingoru: Sep 24, 2026, 01:30 PM UTC

Affected components

External (Third Party) Services (Swisscom Trust Services)skribble.de Services (Skribble API DE)skribble.de Services (Skribble Platform DE)

Update timeline

monitoring Sep 24, 2026, 01:30 PM UTC

We are currently experiencing DNS service issues in our IONOS datacenter. The issue affects [skribble.de](http://skribble.de) and is primarily impacting signing with Swisscom TSP. We are monitoring the DNS issues and will provide updates as the situation develops.
resolved Sep 24, 2026, 02:50 PM UTC

The issue has been resolved. We temporarily switched to alternative DNS servers to restore normal service. We will continue to monitor the situation.

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