Skribble incident
Skribble CH unavailable – Service Disruption
Skribble experienced a major incident on September 4, 2026 affecting skribble.com Services (Skribble API CH) and skribble.com Services (Skribble Platform CH) and 1 more component, lasting 3h 14m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 04, 2026, 06:21 AM UTC
We are cWe are currently experiencing an issue affecting our platform, making it temporarily unavailable. Our engineering team is actively investigating the root cause to restore service as quickly as possible. Currently investigating this incident.
- identified Sep 04, 2026, 06:57 AM UTC
Our cloud infrastructure provider is currently investigating failures affecting multiple Linux nodes. We are monitoring the situation and will provide updates as more information becomes available.
- identified Sep 04, 2026, 07:26 AM UTC
**Update:** We have identified the root cause as an update by our cloud infrastructure provider that caused multiple Linux nodes to fail. We are currently restoring the platform on new nodes. The platform remains unavailable at this time. We will provide another update as soon as the platform is restored.
- monitoring Sep 04, 2026, 08:26 AM UTC
Update: Our attempt to restore the platform on new nodes was unsuccessful due to the underlying storage issues within the Kubernetes cluster. Both of our infrastructure providers are actively working to resolve these issues. The platform remains unavailable at this time. \- \- We will provide another update as soon as we have further information.
- resolved Sep 04, 2026, 09:36 AM UTC
This incident has been resolved. The issue affecting the Skribble platform, caused by scheduled security maintenance at our infrastructure provider, has been fixed. If you still experience issues, please log out and log back in. We apologise for the inconvenience.