Skio incident

Customer portal login issues

Ongoing since 04:52 PM UTC, affecting Skio Customer Portal.

monitoring Nov 05, 2026, 04:55 PM UTC

We’ve applied a fix and customers are now being redirected to the customer portal after logging in. We’re monitoring to confirm it’s fully resolved.

Started
Nov 05, 2026, 04:52 PM UTC
Resolved
Ongoing
Duration
● 1h 49m
Detected by Pingoru
Nov 05, 2026, 04:52 PM UTC

Affected components

Skio Customer Portal

Update timeline

  1. investigating Nov 05, 2026, 04:52 PM UTC

    We’re investigating reports that some customers aren’t being redirected to the customer portal after logging in. Our team is looking into it now, and we’ll share an update as soon as we know more.

  2. monitoring Nov 05, 2026, 04:55 PM UTC

    We’ve applied a fix and customers are now being redirected to the customer portal after logging in. We’re monitoring to confirm it’s fully resolved.

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