Sked Social incident

Sked Social Media Uploads Delayed or Timing Out Amid Ongoing AWS Outage

Minor Resolved View vendor source →

Sked Social experienced a minor incident on October 20, 2025 affecting Sked Social dashboard and Amazon Web Services, lasting 4h 3m. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2025, 07:00 PM UTC
Resolved
Oct 20, 2025, 11:03 PM UTC
Duration
4h 3m
Detected by Pingoru
Oct 20, 2025, 07:00 PM UTC

Affected components

Sked Social dashboardAmazon Web Services

Update timeline

  1. investigating Oct 20, 2025, 07:00 PM UTC

    We’re currently experiencing slow or failed media uploads in Sked Social due to an ongoing AWS outage. This is affecting file storage and processing, leading to timeouts and delays. Our team is monitoring the situation closely and will provide updates as AWS works on a fix. Thanks for your patience and understanding.

  2. monitoring Oct 20, 2025, 09:46 PM UTC

    We continue to monitor the situation, and the primary issue appears to be video uploads as these are a bit more complex and our transcoding provider will use more compute. A small number of users are having trouble logging in due to other vendors being flaky, likely from the same underlying infrastructure issue. Sorry for the impact this has had on our customers’ workflow – as with others affected it is disappointing that just as AWS identified and had rolled out a fix another cascade of issues appeared.

  3. resolved Oct 20, 2025, 11:03 PM UTC

    AWS has confirmed that the outage is resolved and customers have reported the same. Thanks for your patience during this time.